Keeping each other safe and healthy.

Keeping each other safe and healthy.
Please mind our cancellation policy and do not show up without having a reservation, with the exception of ASCEND Youngstown, from 10a - 4p, Monday - Friday. Consider downloading the RGPro Connect Mobile App from the Apple Store or Google Play to make booking easier. When selecting your reservations below, please know that:
Effective Monday 2/15, ASCEND Youngstown will not require reservations from Monday - Friday from 10a - 4p (WEEKDAYS ONLY). Guests will be required to check-in AND check-out.
Due to the nature of the ongoing COVID-19 pandemic and our desire to keep our community healthy and strong, some aspects of our operations will be impacted. We ask that you review the information below before arriving to an ASCEND facility, as there precautions and a mandatory reservation system. We greatly appreciate your patience and understanding while we make our way back toward normalcy.
The COVID-19 pandemic and subsequent business closure and limited reopening has ushered in unprecedented, daily challenges for conducting business. With constantly fluid information and guidelines from authorities, we want to make one thing clear - our commitment to our customers and our employees remains constant - by maintaining transparent communication through this crisis and balance the needs of our employees, our members, and the future of ASCEND through thoughtful decision-making.
In an effort to better the ASCEND community and in the vein of total transparency, we will list below COVID-19 exposures that may affect you. Guests occasionally alert us when they have tested postive for COVID-19, and have also recently visited an ASCEND location. We encourage all guests in this situation to make us aware, so that we may in turn make our community aware. We will never expose your identity, merely when you have visited. As per CDC guidelines, it is recommended that we include all visits from two days prior to that person either testing positive or exhibiting symptoms through the most recent visit. Below is a list of visits to ASCEND that meet the above criteria.
We continue to take extraordinary steps to keep all ASCEND locations clean for all guest visits, to stand firmly by our policy regarding masks and face coverings and its positive impact, to promote social distancing, and to work hard to maintain transparency with our guests and employees throughout this pandemic. Should you have any additional questions, please don’t hesitate to contact our team, but we’d encourage you to review the following information to help inform you of current guidelines regarding possible COVID-19 exposure and what to do if you believe you are sick:
Thank you for your support of ASCEND and for being a member of our community.